Given the current economic climate, many businesses are rushing to outsource their IT. They are doing this in order to save on the hardware costs that would ordinarily be payable. By outsourcing, they are able to spread payment over a longer period and minimize wastage. Unfortunately, many companies are finding out later down the line that the service they are receiving is completely inadequate. This is largely due to a lack of expertise and a willingness to trust a supplier and take their word in good faith. Dissatisfaction with outsourced IT contracts is extremely widespread, as indicated by the statistics displayed. The solution is to renegotiate one-sided agreements in order to secure a better deal. Ideally, this will result not only in a cash saving but will also boost the level of service that is given.
Please visit the eXceeding site for more information on IT cost control.